Privacy Policy

 At Serenlilly Wedding & Event Hire, we are committed to protecting your privacy and handling your personal data with care. This Privacy Policy explains how we collect, use and protect the information you provide when visiting our website or contacting us about our wedding and event styling services.

Information We Collect

We may collect the following personal information when you contact us or use our website:

• Name
• Email address
• Telephone number
• Event details
• Any other information you provide through our contact forms

We may also collect information about how visitors use our website through cookies and analytics tools.

How We Use Your Information

We use your information to:

• Respond to enquiries
• Provide quotations
• Manage bookings
• Deliver our wedding and event services
• Improve our website and services

We will only use your personal information where we have a lawful basis to do so.

Cookies and Analytics

Our website may use cookies and services such as Google Analytics to collect information about how visitors use the site. This may include:

• Pages visited
• Time spent on the site
• Browser type
• Device information

This information helps us improve our website and user experience.

You can control cookies through your browser settings.

How We Protect Your Information

We take appropriate security measures to protect your personal information from unauthorised access, disclosure, or misuse.

Your information is stored securely and only accessed when necessary.

Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share your information with trusted service providers where necessary to operate our business, such as website hosting or website analytics providers.

Your Rights

Under data protection law, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data

To exercise any of these rights, please contact us at info@serenlilly.co.uk

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Serenlilly Wedding & Event Hire

info@serenlilly.co.uk 

07841168016

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.